Here when you need us.
Installation, sign-in, campaigns, reports, and account questions.
Contact support
Email admin@startlink.co. Include your app version, the page or action affected, and the error message if available.
Email support ↗Common questions
Installation or updates
Visit the installation guide. Check your installed extension version in Chrome's extensions page.
Sign-in or verification code
Confirm the email address, check spam, and use the latest code. Never share a one-time password with support.
Campaigns or runners not progressing
Check whether the runner is enabled, your browser is active, action limits are reached, or the lead needs manual review.
Reports or team data out of sync
Confirm your active account and date range, then refresh the relevant view. Report repeated discrepancies with a redacted screenshot.
Subscription access
Pro features are activated manually. Email support with the email address on your Start Link account.
Encrypted backup issues
Read the recovery precautions before resetting, reinstalling, or clearing any data.